Shipping Policy

At Sonic Avenue, we are committed to delivering your vinyl records safely and carefully. Every order is packed with attention to help ensure your records arrive in good condition.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery time is usually 7–15 business days.

In some cases, delivery may take longer due to customs clearance, holidays, weather conditions, carrier delays, or other factors outside our control.

Tracking Information

After your order ships, a tracking number will be provided by email.

Please allow 24–72 hours for tracking information to update after the package has been dispatched.

Shipping Address

Please make sure your shipping address is correct before placing your order.

Sonic Avenue is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Lost Packages

We carefully package each order before shipment. If your package arrives damaged or appears to be lost in transit, please contact us within 7 days with your order number and any supporting photos or details.

We will review the situation and do our best to help resolve the issue.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, taxes, or import fees required by their local authorities.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Sonic Avenue
Email: support@sonicavenue.com

Thank you for choosing Sonic Avenue.

Sonic Avenue — Where Every Record Finds Its Way Home.